ACI Committee 121 developed this manual to provide ISO 9001:2000-based quality management system requirements and guidance to the concrete construction industry. Discussion is offered for each clause of the ISO 9001:2000, providing advice and construction-specific information that can be used as a reference to either produce a new quality management system compliant with ISO 9001:2000, or to upgrade an ISO 9001:1994 or other quality management system to meet the ISO 9001:2000 requirements. Appendix A, \u201cModel Quality Management System Manual for Designers, Construction Managers, and Constructors,\u201d is based on the \u201cNYC MTA Bridges and Tunnels, Engineering and Construction Department,\u201d and is recommended for use as a template for any company beginning to write a quality manual. Keywords: quality assurance; quality control; procedures.<\/p>\n
| PDF Pages<\/th>\n | PDF Title<\/th>\n<\/tr>\n | ||||||
|---|---|---|---|---|---|---|---|
| 3<\/td>\n | CONTENTS <\/td>\n<\/tr>\n | ||||||
| 4<\/td>\n | FOREWORD ISO history <\/td>\n<\/tr>\n | ||||||
| 5<\/td>\n | ACI Publication 121 history 9000 series explained Layout of text, discussion, and commentary INTRODUCTION 0.1\u2014 General Discussion for Section 0.1 0.2\u2014Process approach Discussion for Section 0.2 <\/td>\n<\/tr>\n | ||||||
| 6<\/td>\n | 0.3\u2014Relationship with ISO 9004 Discussion for Section 0.3 0.4\u2014Compatibility with other management systems Discussion for Section 0.4 Additional discussion related to the Introduction <\/td>\n<\/tr>\n | ||||||
| 7<\/td>\n | QUALITY MANAGEMENT SYSTEMS\u2014REQUIREMENTS SECTION 1\u2014 SCOPE 1.1\u2014General Discussion for Section 1.1 1.2\u2014Application Discussion for Section 1.2 SECTION 2\u2014 NORMATIVE ( STANDARD) REFERENCE Discussion for Section 2 SECTION 3\u2014 TERMS AND DEFINITIONS Discussion for Section 3 Terms used under discussion sections SECTION 4\u2014 QUALITY MANAGEMENT SYSTEM 4.1\u2014 General requirements Discussion for Section 4.1 <\/td>\n<\/tr>\n | ||||||
| 8<\/td>\n | 4.2\u2014Documentation requirements 4.2.1 General Discussion for Section 4.2.1 4.2.2 Quality manual Discussion for Section 4.2.2 <\/td>\n<\/tr>\n | ||||||
| 9<\/td>\n | 4.2.3 Control of documents Discussion for Section 4.2.3 4.2.4 Control of records Discussion for Section 4.2.4 <\/td>\n<\/tr>\n | ||||||
| 10<\/td>\n | SECTION 5\u2014 MANAGEMENT RESPONSIBILITY 5.1\u2014 Management commitment Discussion for Section 5.1 5.2\u2014Customer focus Discussion for Section 5.2 5.3\u2014Quality policy Discussion for Section 5.3 5.4\u2014Planning 5.4.1 Quality objectives Discussion for Section 5.4.1 <\/td>\n<\/tr>\n | ||||||
| 11<\/td>\n | 5.4.2 Quality management system planning Discussion for Section 5.4.2 5.5\u2014Responsibility, authority, and communication 5.5.1 Responsibility and authority Discussion for Section 5.5.1 5.5.2 Management representative Discussion for Section 5.5.2 5.5.3 Internal communication Discussion for Section 5.5.3 5.6\u2014Management review 5.6.1 General 5.6.2 Review input 5.6.3 Review output <\/td>\n<\/tr>\n | ||||||
| 12<\/td>\n | Discussion for Section 5.6.3 SECTION 6\u2014 RESOURCE MANAGEMENT 6.1\u2014 Provision of resources Discussion for Section 6.1 6.2\u2014Human resources 6.2.1 General Discussion for Section 6.2.1 6.2.2 Competence, awareness, and training Discussion for Section 6.2.2 6.3\u2014Infrastructure Discussion for Section 6.3 <\/td>\n<\/tr>\n | ||||||
| 13<\/td>\n | 6.4\u2014Work environment Discussion for Section 6.4 SECTION 7\u2014 PRODUCT REALIZATION 7.1\u2014 Planning of product realization Discussion for Section 7.1 7.2\u2014Customer-related processes 7.2.1 Determination of requirements related to the product 7.2.2 Review of requirements related to the product Discussion for Section 7.2.2 7.2.3 Customer communication <\/td>\n<\/tr>\n | ||||||
| 14<\/td>\n | Discussion for Section 7.2.3 7.3\u2014Design and development 7.3.1 Design and development planning Discussion for Section 7.3.1 7.3.2 Design and development inputs Discussion for Section 7.3.2 7.3.3 Design and development outputs Discussion for Section 7.3.3 7.3.4 Design and development review Discussion for Section 7.3.4 <\/td>\n<\/tr>\n | ||||||
| 15<\/td>\n | 7.3.5 Design and development verification Discussion for Section 7.3.5 7.3.6 Design and development validation Discussion for Section 7.3.6 7.3.7 Control of design and development changes Discussion for Section 7.3.7 7.4\u2014Purchasing 7.4.1 Purchasing process <\/td>\n<\/tr>\n | ||||||
| 16<\/td>\n | Discussion for Section 7.4.1 7.4.2 Purchasing information Discussion for Section 7.4.2 7.4.3 Verification of purchased product Discussion for Section 7.4.3 7.5\u2014Production and service provision 7.5.1 Control of production and service provision Discussion for Section 7.5.1 <\/td>\n<\/tr>\n | ||||||
| 17<\/td>\n | 7.5.2 Validation of processes for production and serviceprovision Discussion for Section 7.5.2 7.5.3 Identification and traceability Discussion for Section 7.5.3 7.5.4 Customer property Discussion for Section 7.5.4 7.5.5 Preservation of product Discussion for Section 7.5.5 <\/td>\n<\/tr>\n | ||||||
| 18<\/td>\n | 7.6\u2014Control of monitoring and measuring devices Discussion for Section 7.6 SECTION 8\u2014 MEASUREMENT, ANALYSIS, AND IMPROVEMENT 8.1\u2014 General Discussion for Section 8.1 8.2\u2014Monitoring and measurement 8.2.1 Customer satisfaction Discussion for Section 8.2.1 8.2.2 Internal audit Discussion for Section 8.2.2 8.2.3 Monitoring and measurement of processes Discussion for Section 8.2.3 <\/td>\n<\/tr>\n | ||||||
| 19<\/td>\n | 8.2.4 Monitoring and measurement of product Discussion for Section 8.2.4 8.3\u2014Control of nonconforming product Discussion for Section 8.3 8.4\u2014Analysis of data Discussion for Section 8.4 8.5\u2014Improvement 8.5.1 Continual improvement Discussion for Section 8.5.1 8.5.2 Corrective action Discussion for Section 8.5.2 8.5.3 Preventive action <\/td>\n<\/tr>\n | ||||||
| 20<\/td>\n | Discussion for Section 8.5.3 REFERENCES <\/td>\n<\/tr>\n | ||||||
| 21<\/td>\n | APPENDIX A\u2014 MODEL QUALITY MANAGEMENT SYSTEM MANUAL FORDESIGNERS, CONSTRUCTION MANAGERS, AND CONSTRUCTORS CONTENTS <\/td>\n<\/tr>\n | ||||||
| 22<\/td>\n | ORIGIN OF DOCUMENTS <\/td>\n<\/tr>\n | ||||||
| 23<\/td>\n | SECTION 1\u2014 SCOPE 1.1\u2014General 1.2\u2014Application SECTION 2\u2014 NORMATIVE REFERENCE SECTION 3\u2014 TERMS AND DEFINITIONS <\/td>\n<\/tr>\n | ||||||
| 24<\/td>\n | SECTION 4\u2014 QUALITY MANAGEMENT SYSTEM 4.1\u2014General requirements 4.2\u2014Documentation requirements 4.2.1 General 4.2.2 Quality manual 4.2.3 Control of documents <\/td>\n<\/tr>\n | ||||||
| 25<\/td>\n | 4.2.4 Control of records <\/td>\n<\/tr>\n | ||||||
| 26<\/td>\n | SECTION 5\u2014 MANAGEMENT RESPONSIBILITY 5.1\u2014Management commitment 5.2\u2014Customer focus 5.3\u2014Quality policy 5.4\u2014Planning 5.4.1 Quality objectives <\/td>\n<\/tr>\n | ||||||
| 27<\/td>\n | 5.4.2 Quality management system planning 5.5\u2014Responsibility, authority, and communication 5.5.1 Responsibility and authority 5.5.2 Management representative 5.5.3 Internal communication 5.6\u2014Management review 5.6.1 General 5.6.2 Review input 5.6.3 Review output SECTION 6\u2014 RESOURCE MANAGEMENT <\/td>\n<\/tr>\n | ||||||
| 28<\/td>\n | 6.1\u2014Provision of resources 6.2\u2014Human resources 6.2.1 General 6.2.2 Competence, awareness, and training 6.3\u2014Infrastructure 6.4\u2014Work environment SECTION 7\u2014 PRODUCTION REALIZATION 7.1\u2014Planning of product realization <\/td>\n<\/tr>\n | ||||||
| 29<\/td>\n | 7.2\u2014Customer-related processes 7.2.1 Determination of requirements related to the product 7.2.2 Review of requirements related to the product 7.2.3 Customer communication 7.3\u2014Design and development 7.3.1 Design and development planning <\/td>\n<\/tr>\n | ||||||
| 30<\/td>\n | 7.3.2 Design and development inputs 7.3.3 Design and development outputs 7.3.4 Design and development review 7.3.5 Design and development verification <\/td>\n<\/tr>\n | ||||||
| 31<\/td>\n | 7.3.6 Design and development validation 7.3.7 Control of design and development changes 7.4\u2014Purchasing 7.4.1 Purchasing process 7.4.2 Purchasing information <\/td>\n<\/tr>\n | ||||||
| 32<\/td>\n | 7.4.3 Verification of purchased product 7.5\u2014Production and service provision 7.5.1 Control of production and service provision 7.5.2 Validation of processes for production and service <\/td>\n<\/tr>\n | ||||||
| 33<\/td>\n | 7.5.3 Identification and traceability 7.5.4 Customer property 7.5.5 Preservation of product 7.6\u2014Control of monitoring and measuring devices <\/td>\n<\/tr>\n | ||||||
| 34<\/td>\n | SECTION 8\u2014 MEASUREMENT, ANALYSIS, AND IMPROVEMENT 8.1\u2014General 8.2\u2014Monitoring and measurement 8.2.1 Customer satisfaction 8.2.2 Internal audit <\/td>\n<\/tr>\n | ||||||
| 35<\/td>\n | 8.2.3 Monitoring and measurement of processes 8.2.4 Monitoring and measurement of product <\/td>\n<\/tr>\n | ||||||
| 36<\/td>\n | 8.3\u2014Control of nonconforming product <\/td>\n<\/tr>\n | ||||||
| 37<\/td>\n | 8.4\u2014Analysis of data 8.5\u2014Improvement 8.5.1 Continual improvement 8.5.2 Corrective action 8.5.3 Preventive action <\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":" 121R-08 Guide for Concrete Construction Quality Systems in Conformance with ISO 9001<\/b><\/p>\n |