{"id":126692,"date":"2024-10-19T05:39:44","date_gmt":"2024-10-19T05:39:44","guid":{"rendered":"https:\/\/pdfstandards.shop\/product\/uncategorized\/bs-iso-iec-30105-52024\/"},"modified":"2024-10-24T23:21:39","modified_gmt":"2024-10-24T23:21:39","slug":"bs-iso-iec-30105-52024","status":"publish","type":"product","link":"https:\/\/pdfstandards.shop\/product\/publishers\/bsi\/bs-iso-iec-30105-52024\/","title":{"rendered":"BS ISO\/IEC 30105-5:2024"},"content":{"rendered":"

PDF Catalog<\/h4>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
PDF Pages<\/th>\nPDF Title<\/th>\n<\/tr>\n
2<\/td>\nundefined <\/td>\n<\/tr>\n
7<\/td>\nForeword <\/td>\n<\/tr>\n
8<\/td>\nIntroduction <\/td>\n<\/tr>\n
11<\/td>\n1 Scope
2 Normative references
3 Terms, definitions and abbreviated terms
3.1 Terms and definitions <\/td>\n<\/tr>\n
12<\/td>\n3.2 Abbreviated terms <\/td>\n<\/tr>\n
13<\/td>\n4 Overview
4.1 General <\/td>\n<\/tr>\n
14<\/td>\n4.2 Inter-relationship between parts of the ISO\/IEC 30105 series <\/td>\n<\/tr>\n
15<\/td>\n4.3 Readership for the ISO\/IEC 30105 series <\/td>\n<\/tr>\n
16<\/td>\n5 ITES-BPO service features <\/td>\n<\/tr>\n
17<\/td>\n6 Benefits of adopting the ISO\/IEC 30105 series
6.1 Key aspects addressed by the ISO\/IEC 30105 series
6.2 Benefits of the adoption and implementation of the ISO\/IEC 30105 series
6.3 Value to stakeholders
6.3.1 General <\/td>\n<\/tr>\n
18<\/td>\n6.3.2 Direct stakeholders <\/td>\n<\/tr>\n
19<\/td>\n6.3.3 Indirect stakeholders
7 PRM
7.1 General <\/td>\n<\/tr>\n
20<\/td>\n7.2 Process categories and processes
8 PAM
8.1 General
8.2 Assessment indicators <\/td>\n<\/tr>\n
21<\/td>\n9 MF and OMM
9.1 MF <\/td>\n<\/tr>\n
22<\/td>\n9.2 OMM <\/td>\n<\/tr>\n
24<\/td>\n10 Process capability assessment and organization maturity level determination
10.1 Assessment initiation
10.2 Process assessment output <\/td>\n<\/tr>\n
25<\/td>\n11 Process capability gap determination
11.1 Overview <\/td>\n<\/tr>\n
26<\/td>\n11.2 Process capability gap determination \u2014 Steps
11.2.1 Step 1 \u2014 Initiate process-related capability gap determination <\/td>\n<\/tr>\n
27<\/td>\n11.2.2 Step 2 \u2014 Determine relevant processes and the process context
11.2.3 Step 3 \u2014 Define target process profile
11.2.4 Step 4 \u2014 Define the target assessment inputs
11.2.5 Step 5 \u2014 Assess current process capability <\/td>\n<\/tr>\n
28<\/td>\n11.2.6 Step 6 \u2014 Determine proposed process capability <\/td>\n<\/tr>\n
29<\/td>\n11.2.7 Step 7 \u2014 Verify proposed process capability
11.2.8 Step 8 \u2014 Analyse process capability gaps
11.2.9 Step 9 \u2014 Act on results
12 Process improvement
12.1 Purpose and outcomes <\/td>\n<\/tr>\n
30<\/td>\n12.2 Types of process improvement <\/td>\n<\/tr>\n
31<\/td>\n12.3 Process improvement programme
12.3.1 Examine organization\u2019s business goals to set improvement objectives <\/td>\n<\/tr>\n
32<\/td>\n12.3.2 Initiate process improvement cycle <\/td>\n<\/tr>\n
33<\/td>\n12.3.3 Identify improvement areas
12.3.4 Analyse assessment strengths and weaknesses <\/td>\n<\/tr>\n
34<\/td>\n12.3.5 Review organizational improvement objectives
12.3.6 Generate and identify improvement areas
12.3.7 Derive action plan <\/td>\n<\/tr>\n
35<\/td>\n12.3.8 Implement improvements <\/td>\n<\/tr>\n
36<\/td>\n12.3.9 Monitoring implementation
12.3.10 Confirm improvements
12.3.11 Sustain and monitor improvements <\/td>\n<\/tr>\n
38<\/td>\nBibliography <\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"

Information technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes – Guidance<\/b><\/p>\n\n\n\n\n
Published By<\/td>\nPublication Date<\/td>\nNumber of Pages<\/td>\n<\/tr>\n
BSI<\/b><\/a><\/td>\n2024<\/td>\n40<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"featured_media":126694,"template":"","meta":{"rank_math_lock_modified_date":false,"ep_exclude_from_search":false},"product_cat":[2641],"product_tag":[],"class_list":{"0":"post-126692","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_cat-bsi","8":"first","9":"instock","10":"sold-individually","11":"shipping-taxable","12":"purchasable","13":"product-type-simple"},"_links":{"self":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product\/126692","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/types\/product"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/media\/126694"}],"wp:attachment":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/media?parent=126692"}],"wp:term":[{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product_cat?post=126692"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product_tag?post=126692"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}