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BS EN ISO 20700:2018

BS EN ISO 20700:2018

$167.15

Guidelines for management consultancy services

Published By Publication Date Number of Pages
BSI 2018 38
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This document provides guidelines for the effective delivery of management consultancy services.

NOTE Refer to Annex A for supplementary information on ISO standards.

PDF Catalog

PDF Pages PDF Title
2 National foreword
4 European foreword
7 Foreword
8 Introduction
9 1 Scope
2 Normative references
3 Terms and definitions
12 4 Principles
4.1 General
4.1.1 Scope
4.1.2 Typical consulting process
13 4.1.3 Responsibilities
4.2 Other standards
4.3 Ongoing evaluation and improvement
14 4.4 Policies
4.4.1 Regulatory framework
4.4.2 Stakeholder engagement and commitment
4.4.3 Code of ethical and professional conduct
15 4.4.4 Project governance
4.4.5 Capability
16 4.4.6 Communication
4.4.7 Data protection and confidentiality
4.4.8 Protection of intellectual property
4.4.9 Social responsibility
17 4.4.10 Health and safety
4.4.11 Risk and quality management
4.4.12 Guarantees
5 Contracting
5.1 General
5.2 Purpose
18 5.3 Input
5.4 Outcome
5.5 Contents
5.5.1 General
5.5.2 Context
19 5.5.3 Services and deliverables
5.5.4 Approach and work plan
5.5.5 Roles and responsibilities
20 5.5.6 Acceptance criteria
5.5.7 Terms and conditions
6 Execution
6.1 General
6.2 Purpose
6.3 Input
6.4 Outcome
21 6.5 Contents
6.5.1 General
6.5.2 Refining the agreed work plan
6.5.3 Implementing the work plan
6.5.4 Assignment management and monitoring
23 6.5.5 Approvals and acceptance
7 Closure
7.1 General
7.2 Purpose
7.3 Input
24 7.4 Outcome
7.5 Contents
7.5.1 Legal and contractual matters
7.5.2 Final evaluation and improvement
25 7.5.3 Administrative matters
7.5.4 Communication
7.5.5 Outstanding minor issues
26 Annex A (informative) Supplementary information on ISO standards
27 Annex B (informative) Examples of typical stakeholders
28 Annex C (informative) Basic structure of consulting activities
30 Annex D (informative) Examples of guidelines for MCSPs for a code of conduct
31 Annex E (informative) Examples of guidelines to manage conflicts of interest
33 Annex F (informative) Examples of criteria to evaluate capability
35 Annex G (informative) Examples of guidelines for MCSPs for typical risk management
36 Annex H (informative) Examples of typical understanding activities “pre-assignment”
37 Bibliography

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BS EN ISO 20700:2018
$167.15