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ACI 121R 08:2008 Edition

$36.56

121R-08 Guide for Concrete Construction Quality Systems in Conformance with ISO 9001

Published By Publication Date Number of Pages
ACI 2008 39
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ACI Committee 121 developed this manual to provide ISO 9001:2000-based quality management system requirements and guidance to the concrete construction industry. Discussion is offered for each clause of the ISO 9001:2000, providing advice and construction-specific information that can be used as a reference to either produce a new quality management system compliant with ISO 9001:2000, or to upgrade an ISO 9001:1994 or other quality management system to meet the ISO 9001:2000 requirements. Appendix A, “Model Quality Management System Manual for Designers, Construction Managers, and Constructors,” is based on the “NYC MTA Bridges and Tunnels, Engineering and Construction Department,” and is recommended for use as a template for any company beginning to write a quality manual. Keywords: quality assurance; quality control; procedures.

PDF Catalog

PDF Pages PDF Title
3 CONTENTS
4 FOREWORD
ISO history
5 ACI Publication 121 history
9000 series explained
Layout of text, discussion, and commentary
INTRODUCTION
0.1— General
Discussion for Section 0.1
0.2—Process approach
Discussion for Section 0.2
6 0.3—Relationship with ISO 9004
Discussion for Section 0.3
0.4—Compatibility with other management systems
Discussion for Section 0.4
Additional discussion related to the Introduction
7 QUALITY MANAGEMENT SYSTEMS—REQUIREMENTS
SECTION 1— SCOPE
1.1—General
Discussion for Section 1.1
1.2—Application
Discussion for Section 1.2
SECTION 2— NORMATIVE ( STANDARD) REFERENCE
Discussion for Section 2
SECTION 3— TERMS AND DEFINITIONS
Discussion for Section 3
Terms used under discussion sections
SECTION 4— QUALITY MANAGEMENT SYSTEM
4.1— General requirements
Discussion for Section 4.1
8 4.2—Documentation requirements
4.2.1 General
Discussion for Section 4.2.1
4.2.2 Quality manual
Discussion for Section 4.2.2
9 4.2.3 Control of documents
Discussion for Section 4.2.3
4.2.4 Control of records
Discussion for Section 4.2.4
10 SECTION 5— MANAGEMENT RESPONSIBILITY
5.1— Management commitment
Discussion for Section 5.1
5.2—Customer focus
Discussion for Section 5.2
5.3—Quality policy
Discussion for Section 5.3
5.4—Planning
5.4.1 Quality objectives
Discussion for Section 5.4.1
11 5.4.2 Quality management system planning
Discussion for Section 5.4.2
5.5—Responsibility, authority, and communication
5.5.1 Responsibility and authority
Discussion for Section 5.5.1
5.5.2 Management representative
Discussion for Section 5.5.2
5.5.3 Internal communication
Discussion for Section 5.5.3
5.6—Management review
5.6.1 General
5.6.2 Review input
5.6.3 Review output
12 Discussion for Section 5.6.3
SECTION 6— RESOURCE MANAGEMENT
6.1— Provision of resources
Discussion for Section 6.1
6.2—Human resources
6.2.1 General
Discussion for Section 6.2.1
6.2.2 Competence, awareness, and training
Discussion for Section 6.2.2
6.3—Infrastructure
Discussion for Section 6.3
13 6.4—Work environment
Discussion for Section 6.4
SECTION 7— PRODUCT REALIZATION
7.1— Planning of product realization
Discussion for Section 7.1
7.2—Customer-related processes
7.2.1 Determination of requirements related to the product
7.2.2 Review of requirements related to the product
Discussion for Section 7.2.2
7.2.3 Customer communication
14 Discussion for Section 7.2.3
7.3—Design and development
7.3.1 Design and development planning
Discussion for Section 7.3.1
7.3.2 Design and development inputs
Discussion for Section 7.3.2
7.3.3 Design and development outputs
Discussion for Section 7.3.3
7.3.4 Design and development review
Discussion for Section 7.3.4
15 7.3.5 Design and development verification
Discussion for Section 7.3.5
7.3.6 Design and development validation
Discussion for Section 7.3.6
7.3.7 Control of design and development changes
Discussion for Section 7.3.7
7.4—Purchasing
7.4.1 Purchasing process
16 Discussion for Section 7.4.1
7.4.2 Purchasing information
Discussion for Section 7.4.2
7.4.3 Verification of purchased product
Discussion for Section 7.4.3
7.5—Production and service provision
7.5.1 Control of production and service provision
Discussion for Section 7.5.1
17 7.5.2 Validation of processes for production and serviceprovision
Discussion for Section 7.5.2
7.5.3 Identification and traceability
Discussion for Section 7.5.3
7.5.4 Customer property
Discussion for Section 7.5.4
7.5.5 Preservation of product
Discussion for Section 7.5.5
18 7.6—Control of monitoring and measuring devices
Discussion for Section 7.6
SECTION 8— MEASUREMENT, ANALYSIS, AND IMPROVEMENT
8.1— General
Discussion for Section 8.1
8.2—Monitoring and measurement
8.2.1 Customer satisfaction
Discussion for Section 8.2.1
8.2.2 Internal audit
Discussion for Section 8.2.2
8.2.3 Monitoring and measurement of processes
Discussion for Section 8.2.3
19 8.2.4 Monitoring and measurement of product
Discussion for Section 8.2.4
8.3—Control of nonconforming product
Discussion for Section 8.3
8.4—Analysis of data
Discussion for Section 8.4
8.5—Improvement
8.5.1 Continual improvement
Discussion for Section 8.5.1
8.5.2 Corrective action
Discussion for Section 8.5.2
8.5.3 Preventive action
20 Discussion for Section 8.5.3
REFERENCES
21 APPENDIX A— MODEL QUALITY MANAGEMENT SYSTEM MANUAL FORDESIGNERS, CONSTRUCTION MANAGERS, AND CONSTRUCTORS
CONTENTS
22 ORIGIN OF DOCUMENTS
23 SECTION 1— SCOPE
1.1—General
1.2—Application
SECTION 2— NORMATIVE REFERENCE
SECTION 3— TERMS AND DEFINITIONS
24 SECTION 4— QUALITY MANAGEMENT SYSTEM
4.1—General requirements
4.2—Documentation requirements
4.2.1 General
4.2.2 Quality manual
4.2.3 Control of documents
25 4.2.4 Control of records
26 SECTION 5— MANAGEMENT RESPONSIBILITY
5.1—Management commitment
5.2—Customer focus
5.3—Quality policy
5.4—Planning
5.4.1 Quality objectives
27 5.4.2 Quality management system planning
5.5—Responsibility, authority, and communication
5.5.1 Responsibility and authority
5.5.2 Management representative
5.5.3 Internal communication
5.6—Management review
5.6.1 General
5.6.2 Review input
5.6.3 Review output
SECTION 6— RESOURCE MANAGEMENT
28 6.1—Provision of resources
6.2—Human resources
6.2.1 General
6.2.2 Competence, awareness, and training
6.3—Infrastructure
6.4—Work environment
SECTION 7— PRODUCTION REALIZATION
7.1—Planning of product realization
29 7.2—Customer-related processes
7.2.1 Determination of requirements related to the product
7.2.2 Review of requirements related to the product
7.2.3 Customer communication
7.3—Design and development
7.3.1 Design and development planning
30 7.3.2 Design and development inputs
7.3.3 Design and development outputs
7.3.4 Design and development review
7.3.5 Design and development verification
31 7.3.6 Design and development validation
7.3.7 Control of design and development changes
7.4—Purchasing
7.4.1 Purchasing process
7.4.2 Purchasing information
32 7.4.3 Verification of purchased product
7.5—Production and service provision
7.5.1 Control of production and service provision
7.5.2 Validation of processes for production and service
33 7.5.3 Identification and traceability
7.5.4 Customer property
7.5.5 Preservation of product
7.6—Control of monitoring and measuring devices
34 SECTION 8— MEASUREMENT, ANALYSIS, AND IMPROVEMENT
8.1—General
8.2—Monitoring and measurement
8.2.1 Customer satisfaction
8.2.2 Internal audit
35 8.2.3 Monitoring and measurement of processes
8.2.4 Monitoring and measurement of product
36 8.3—Control of nonconforming product
37 8.4—Analysis of data
8.5—Improvement
8.5.1 Continual improvement
8.5.2 Corrective action
8.5.3 Preventive action
ACI 121R 08
$36.56